Privacy policy
Rural Cardiology Services is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of personal information
We collect personal information that is reasonably necessary for providing our cardiology services and running our practice. This may include your name, contact details, date of birth, Medicare number, health fund details, medical history, and clinical notes. We collect this information from you, from your referring doctor, and from other health providers involved in your care (with your consent where required).
Use and disclosure
We use your personal information to provide cardiology care, communicate with you and your referring doctor, manage appointments and billing, and for quality improvement and legal compliance. We may disclose your information to your GP, other specialists, pathologists, hospitals, and health funds where necessary for your care or as required by law. We do not sell your personal information.
Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure storage of paper and electronic records and appropriate access controls.
Access and correction
You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate. Please contact us in writing. In some circumstances we may withhold access in accordance with the Privacy Act (e.g. where it would pose a serious threat to life or health).
Cookies and website
Our website may use cookies to improve your experience and analyse site traffic. You can set your browser to refuse cookies. We do not use cookies to identify you personally unless you have provided your details (e.g. via a contact form).
Complaints
If you have a complaint about our handling of your personal information, please contact us. We will respond and, if appropriate, take steps to resolve the matter. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact
For privacy-related enquiries or requests, please contact us using the details on our Contact page. We may update this policy from time to time; the current version will be available on this page.
Last updated: February 2026.